Common Graphics card driver may prevent MET/CAL login screen from drawing properly or seem to appear and immediately disappear making usage impossible.

Some common Graphics driver errors may cause MET/CAL log in screen not to draw properly or immediately crash with no errors.  

Symptoms: User may get a blank log in screen:

Or It looks like it’s going to open but then disappears and no errors are displayed nor written to the log files. This has been seen on MET/CAL being used with MET/TEAM and MET/CONNECT.

This is one of the drivers that appears to have an issue:

Here is a link to the discussion:

https://community.intel.com/t5/Graphics/Iris-Xe-and-AWS-Workspaces/m-p/1283236#M97290

Updates to the driver are available on the Intel site.  

If you have further question please contact softwaresupport@flukecal.com