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Question: Video recording on Android 14

Recording video with the TC01A and the Fluke iSee app on Android 14 results in a glitched video.

Answer: Use a different supported Android version

As of October 2024, this is a known software issue and does not have a fix. The video itself does not record correctly, and the .mp4 file that is created comes out distorted. To record video, the user must use a smartphone running a different compatible android version.

In at least one test, the problem continued even when upgrading the phone's OS from Android 14 to Android 15.

The iSee app supports Android 6.0/ HarmonyOS 2.0 and above.

This is an example of what the glitched video file looks like:

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